Privacy Policy

1. USER INFORMATION

Who is responsible for processing your personal data?

Comfort Aligners, S.L., with Tax ID Number B44774438, is the DATA CONTROLLER responsible for processing the USER’s personal data and hereby informs the USER that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data, and for what purposes?

Depending on the form from which we obtained your personal information, we will treat it confidentially for the following purposes:

On the Contact form

  • To respond to inquiries or any other requests made by users through any of the contact methods available on the data controller’s website. (Based on the data controller’s legitimate interest, Art. 6.1.f GDPR)
  • To send commercial advertising communications via email, fax, SMS, MMS, social media, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be sent by the data controller and will relate to its products and services, or those of its partners or suppliers with whom it has entered into a promotional agreement. In this case, third parties will never have access to personal data. (Based on the data subject’s consent, 6.1.a GDPR)
  • To carry out statistical analyses and market research. ( based on the legitimate interest of the data controller, art. 6.1.f GDPR ).

On the Newsletter form

  • To send newsletters, updates, offers, and online promotions. (Based on the data subject’s consent, 6.1.a GDPR).

On the User Registration form

  • To manage the user’s account in order to provide personalized access to the website and the interactive services it offers. (Based on the data subject’s consent, 6.1.a GDPR).

On the User Registration form

  • To manage the user’s account in order to provide personalized access to the website and the interactive services it offers. (Based on the data subject’s consent, 6.1.a GDPR).

On the Appointments form

  • Schedule appointments and meetings with the data controller. (Based on the data controller’s legitimate interest, Art. 6.1.f of the GDPR).

How long will we retain your personal data?

The data will be retained for no longer than is necessary to fulfill the purpose of the processing or as required by law; once it is no longer necessary for that purpose, it will be deleted using appropriate security measures to ensure the anonymization of the data or its complete destruction.

To whom do we disclose your personal information?

We do not plan to disclose any personal data to third parties, except—if necessary for the purposes of data processing—to our communications service providers, with whom the DATA CONTROLLER has entered into the confidentiality and data processor agreements required by current privacy regulations.

What are your rights?

The USER’s rights are as follows:

  • The right to withdraw consent at any time.
  • The right to access, correct, transfer, and delete your data, as well as the right to restrict or object to its processing.
  • The right to file a complaint with the supervisory authority (www.aepd.es) if you believe that the processing does not comply with current regulations.

Contact information for exercising your rights:

Comfort Aligners, S.L. Camí de la Creu, 26 – 08173 Sant Cugat del Vallés (Barcelona). Email: info@simplicityaligners.es Contact information for the data protection officer: BM GESTDATA, S.L. – ONTIDATA, Avda. Albaida, 19, 46870 Ontinyent – dpd@ontidata.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or provided in download forms, expressly, freely, and unequivocally accept that their data is necessary for the provider to respond to their request, while the inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the CONTROLLER is accurate and agrees to notify the CONTROLLER of any changes to such data.

The DATA CONTROLLER hereby informs you that all data requested through the website is required, as it is necessary to provide optimal service to the USER. If not all data is provided, there is no guarantee that the information and services provided will fully meet your needs.

3. SAFETY MEASURES

That, in accordance with the provisions of current regulations on personal data protection, the DATA CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regarding the processing of personal data under its responsibility, and explicitly with the principles described in Article 5 of the GDPR, according to which such data is processed lawfully, fairly, and transparently in relation to the data subject, and is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

The DATA CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS, and has provided them with the necessary information so that they may exercise those rights.

For more information about our privacy guarantees, please contact the DATA CONTROLLER through Comfort Aligners, S.L., Camí de la Creu, 26 – 08173 Sant Cugat del Vallés (Barcelona). Email: info@simplicityaligners.es Contact information for the Data Protection Officer: BM GESTDATA, S.L. – ONTIDATA, Avda. Albaida, 19, 46870 Ontinyent – dpd@ontidata.es